Route Service : Numbulwar (Dry Season)

Bodhi Bus reserves the right to refuse travel, or remove from our vehicles, any Passenger that we or our staff believe (acting reasonably) is under the influence of drugs and/or alcohol and who may, or may not, pose a potential threat in any way

• The following is not allowed on Bodhi Bus: Drugs, Alcohol, Smoking and, Weapons.
• Departure and arrival times are accurate as possible however road conditions and the number of pickups and drop-offs required for the service may change this.
• Any behaviour that puts our staff or other passenger's safety at risk, will not be tolerated.

For all bookings:

• GST is included in all fares.
• All fares are subject to change without prior notice.
• A concession card, income statement or valid ID may be requested when booking.
• Persons over the age of 13 will be regarded as being able to travel independently.
• One child under 3 years of age can travel free of charge providing they are accompanied by a full fare-paying adult.
• All children between the ages of 0 - 13 years of age are to be accompanied by an adult.

Purchase orders are accepted upon application from private businesses, organisations and Government departments.

Independent Travel:

If a passenger needs help getting on and off the bus; needs help to go to the toilet; needs help understanding driver directions, or; needs help taking medicine or help with medical procedures, this passenger will require a carer or an escort to help them on their travels.

Our drivers are permitted to provide as much help as they feel comfortable providing, however, please remember they are there to drive first and foremost.

If, in the Driver's opinion, a passenger does not meet the conditions for independent travel Bodhi Bus reserves the right to refuse travel.

Bodhi Bus does not currently charge any Booking or administration fees

Bodhi Bus does not currently charge any pick-up or drop-off fees

Bodhi Bus is currently required to apply standard Merchant Fee charges for bookings made by Debit or Credit Card to enable the continued use of these services.

Route Services

• Written notice of cancellation is required for bookings made by purchase order or credit card. Charges apply for cancellations or rescheduling bookings.
• Full fare charges will apply to all bookings where a seat has been prepaid or a seat reserved, unless notice of cancellation is provided to Bodhi Bus by close of business the day prior to departure, on any of our route services.
• Where a service is cancelled by Bodhi Bus due to unforeseen circumstances the client will be notified as soon as possible.
• Bodhi Bus will not be held liable for any costs incurred by passengers as a result of cancellation.

• Luggage is limited to two bags maximum per paying passenger.
• Bodhi Bus does not accept responsibility for any loss or damage to Luggage.
• If you have any queries concerning luggage, please do not hesitate to contact our office staff.

Confirmation of Charter and Payments:

Charters must be confirmed in writing and acknowledged by Bodhi Bus via email,  a minimum of 1 week (7 days) prior to Charter commencement.

Charters will not be confirmed without a 50% deposit or purchase order. Bodhi Bus suggests that this occurs as soon as possible, and greater than seven (7) full working days to avoid any disappointment.

Complete payment for any Charters with Bodhi Bus must occur a full three (3) working days before Charter commencement.

Cancellation Fees for Charters:

Once a Charter has been confirmed in writing the following fees are due and payable for cancellations that occur:

Less than 48hrs: 100%

48hrs to 7days: 50%

7days to 28days: 25%

Cancellation by Bodhi Bus:

In the event that Bodhi Bus Ltd is unable to provide a vehicle or vehicles to meet all or part of the Customer’s booked requirements due to reasons of emergency, vehicle unavailability, or any other reason, Bodhi Bus Ltd will take all reasonable measures to provide a replacement or alternative solution.

If this is not possible, Bodhi Bus Ltd retains the right to return all monies paid and, without liability, cancel the booking. Bodhi Bus Ltd will endeavour to provide the Customer with as much notice as reasonably expected to be given.

Luggage:

Luggage must abide by Bodhi Bus luggage policies. Bodhi Bus must be advised of any excess luggage when requesting a quote as this may require larger vehicles to be quoted for the Charter to accommodate requirements.